Terms of Service – Aspire System
v1.0 – Effective: April 7, 2025

1. Introduction
These Terms of Service (“Terms”) govern the use of Aspire (“Service”), provided by Maple Technologies LLC (“Company,” “we,” “us,” or “our”). By accessing or using the Service, you (“User”) agree to these Terms. If you do not agree, do not use the Service. These Terms are incorporated by reference into any agreement between the Company and its clients (“Client”) and apply to all use of the Service by Users on behalf of a Client.

2. User Accounts and Access
(a) To use the Service, Users must provide their name, email, phone number, and company information. Users are responsible for maintaining the confidentiality of their account credentials.

(b) Users must ensure that the information they provide is accurate and up to date.

(c) Users acknowledge that they are acting on behalf of their employer or principal (“Client”), who remains ultimately responsible for their actions within the Service. Users represent and warrant that they have the authority to bind their Client to these Terms.

3. Processing of Third-Party Data
(a) The Service enables Users to process personal data of third parties (“Third-Party Data”). Users acknowledge that they act as representatives of their Client, who is the data controller for such data, while the Company acts as a data processor.

(b) Clients are solely responsible for obtaining necessary consents, complying with applicable data protection laws (including GDPR, CCPA, or other relevant regulations), and ensuring that data processing is lawful.

(c) Clients agree to indemnify and hold the Company harmless from any claims, liabilities, or damages resulting from improper collection, use, or processing of Third-Party Data by their Users.

4. Data Security and Compliance
(a) The Company implements administrative, technical, and physical safeguards consistent with industry standards to protect Client and Third-Party Data, including encryption in transit and at rest, access control, activity logging, and vulnerability management.

(b) Users and Clients are responsible for safeguarding access to their accounts and devices.

(c) Clients may request a Data Processing Agreement (DPA) where required by law.

(d) The Company does not sell or use Third-Party Data for any purpose other than providing the Service.

(e) Clients may request a security whitepaper or SOC 2 report under NDA.

5. Acceptable Use
Users may not:

Use the Service for unlawful activities or to violate data protection laws.
Interfere with the security or integrity of the Service.
Share account access with unauthorized parties.
Attempt to gain unauthorized access to any part of the Service or systems.
6. Service Availability and Changes
(a) The Company strives to provide reliable service but does not guarantee uninterrupted availability.

(b) The Company reserves the right to modify or discontinue any part of the Service at any time.

(c) Where material changes are made, Clients will be notified at least 30 days in advance where feasible.

7. Subprocessors
The Company may engage third-party subprocessors to provide the Service (e.g., infrastructure, analytics). A list of current subprocessors is available upon request. All subprocessors are subject to data protection and confidentiality obligations consistent with these Terms.

8. Limitation of Liability
(a) To the fullest extent permitted by law, the Company is not liable for any indirect, incidental, or consequential damages resulting from the use of the Service.

(b) The Company is not responsible for data loss, unauthorized access, or breaches beyond its reasonable control.

9. Termination
(a) The Company may suspend or terminate User access for violations of these Terms.

(b) Users may discontinue use of the Service at any time.

(c) Clients remain responsible for their Users’ compliance with these Terms and may be held liable for violations.

10. Data Retention and Deletion
Upon termination of the Service or at the written request of the Client, the Company will delete or return all Client and Third-Party Data within thirty (30) days, unless retention is required by law or for legitimate business needs (e.g., billing records, security logs). Data deletion requests must be submitted to in**@********ch.com.

11. Confidentiality
The Company will not disclose Client or Third-Party Data to any third party except as required to provide the Service, comply with law, or with the Client’s written consent. All Client data is considered confidential and is subject to reasonable safeguards.

12. Governing Law and Dispute Resolution
These Terms are governed by the laws of New Jersey. Any disputes shall be resolved through arbitration or courts located in New Jersey, unless otherwise required by applicable law.

13. Acceptance and Updates
By creating an account, logging in, or using the Service, Users and Clients accept the current version of these Terms. The Company may update these Terms periodically. Material changes will be communicated via email or through the Service at least thirty (30) days prior to becoming effective. Continued use of the Service constitutes acceptance of the updated Terms.

14. Contact Information
For questions about these Terms or to submit requests, contact us at in**@********ch.com.